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Terms of Service

Last updated: Jaunary 17th, 2023

General Terms of Service

The following General Terms of Service have been written in good old plain english without any legal jargon. We want to be transparent and upfront with our customers. If you have any questions or would like clarification with regards to anything contained herein, please contact us by phone (705) 805-1715 or email

We reserve the right to modify these Terms of Service anytime without prior written notice. Any changes will take effect 30 days from the date the updated Terms of Service were published.

Business Hours

If any Terms of Service are related to business hours, such hours are defined as Monday to Friday 9 AM to 5 PM EST excluding holidays.

Term Of Service

LeadSites are month-to-month. Website hosting and domain name registration services are billed on an annual basis. Please see Ownership of Assets, Accounts & Data for more details.

Cancellation Of Recurring Services

You may cancel your LeadSite service at any time by sending a cancellation request by email to We require five (5) business days advance notice for all cancellations. If your cancellation request is received within five (5) days of your term renewal, your term will renew for one final term, after which time, services and billing will stop provided all services are paid for in full.

Billing & Payment

All billing information, including invoices and receipts, will be sent to the primary contact we have on file. At your request, you can specify a separate billing contact.

Payment for all services is due prior to the commencement of service. Refer to the Terms of Service of each service for specific payment terms.

Payment for all recurring services is due on the 1st or 15th day of each month (you can decide which day you would prefer to be billed) and will automatically recur each month. You will receive an invoice and receipt of payment by email.

If you decide to start your service prior to your initial billing date, you will be charged a pro-rated amount for the difference, based on 30.4 days per month.

Accepted payment methods include Visa, MasterCard, American Express, and bank transfer. Recurring services require a credit card for automatic payment processing. Your payment information will be kept on file for billing purposes. It is your responsibility to maintain accurate and up to date billing information.


If you cancel our services within the first thirty (30) days we will refund your money in full minus any usage fees for phone, email, and SMS, and minus the cost of website hosting and domain name registration. No refunds will be issued after the first thirty (30) days of service. Should you decide to cancel our services we will continue to fulfill our services for the remainder of your term.


Providing our customers with the highest level of support, within the scope of our services, is our top priority. We are available by phone, email, and video conference during regular business hours. While we're happy to discuss your requirements over the phone, all service requests must be submitted by email so that we have a record of the request. We aim to respond to all service requests within 24 business hours.

No Guarantees

While we stand behind our services 100% and put forth best efforts, we make no guarantees as to the results you will achieve using our services as there are many factors beyond our control.


By using our services you acknowledge and agree that you will not hold us or any other person or company associated with our services liable for anything for any reason at any time. You understand that you can cancel our services within the terms of our cancellation policy.

Ownership Of Assets, Accounts & Data

If you provide us with access to any of your existing assets, accounts, and data; ownership of such assets, accounts, and data will remain yours, even upon cancellation of service.

In order to provide our services without requiring a 12 month commitment, we retain ownership of all assets, accounts and associated data, provided by us to you, until the end of your twelfth (12th) month as a paying customer, at which time ownership of all assets, accounts, and data will automatically transfer to you, provided your account with us is in good financial standing and you do not owe us any money.

Should you cancel our services prior to your twelfth (12th) consecutive month as a paying customer, you can acquire ownership of the assets, accounts, and data by making a payment equal to twelve (12) months of service minus the months you've already paid. For example - If you cancel our services after six (6) months, you can pay the remaining six (6) months of service. Upon receipt of payment ownership of all assets, accounts, and data will automatically transfer to you.

Should you cancel our service prior to your twelfth (12th) month as a paying customer, and you do not wish to acquire ownership ofthe assets, accounts, and data, we will stop service at the end of your current term and the ownership of assets, accounts, and data will remain ours and can be reused or repurposed at our discretion.

For the purpose of clarification, assets, accounts, and data include but are not limited to copywriting, photos, videos, graphics, websites, website hosting, online advertising accounts, email marketing accounts, social media accounts, and analytics accounts.

Use Of Company Name, Logo & Data

By using our services you grant us permission to use your company name and logo in perpetuity for the purpose of identifying your business as a current or past customer of ours. Further, you grant us permission to publish results based on your data and the work we have done on your behalf, such as the percent increase or decrease of a specific metric and the related timeframe. For example: 50% increase in Google Ads Conversions, Q1 2022 vs. Q1 2021. We will NOT publish specific metrics associated with your name from your account without your prior written permission.

LeadSite Terms of Service

The following LeadSite Terms of Service are in addition to our General Terms of Service.

Custom Website Design

Every LeadSite is custom designed. Our approach to design takes into account your brand, your audience, search engine optimization (SEO) best practices, and conversion optimization best practices.

Mobile Responsive Design

Each LeadSite is designed to work on desktop computers, tablets, and smartphones.

Browser compatibility

Each LeadSite is designed to work on the latest version of the most popular browsers - Google Chrome, Apple Safari, FireFox, and Microsoft Edge. In some instances specific design elements or features may not work in all browsers.

Number of Web Pages

Your LeadSite includes the design and development of a specific number of web pages. Refer to each LeadSite plan for the total number of pages included. In addition to the included pages, additional pages may be added for a one-time fee. The one-time fee for each additional web page may be paid for upfront or added to your monthly fee. Depending on your LeadSite Plan a total of up to ten-thousand (10,000) web pages may be created.


Copywriting refers to all text content on your website. We will provide you with approximately five-hundred (500) words per page as appropriate. Should longer form content be required additional fees may apply.


Media refers to all images, video, audio, and documents. We will provide you with a minimum of one professional stock photo per page, as appropriate and determined at our discretion. You may provide us with media that you would like included in your website. Any media provided to us needs to be provided in the correct format and ready for publishing. Should any media provided by you to us require us to optimize the media, additional fees may apply.

On-Site SEO

Every LeadSite includes On-Site SEO. On-Site SEO services include the following:

  • Keyword research and selection
  • URL structures
  • Page titles and descriptions
  • Content headings
  • Optimization of media (provided by us to you)
  • Image alt text
  • Internal links
  • Canonicalization
  • Robots.txt
  • Sitemap.xml

Domain Name

If you do not have a domain name, we can register a new domain name on your behalf, and configure your domain name to work correctly with your website and any email we setup for you. If you already have a domain name, we will provide you with the information needed to configure your domain name to work with your website and/or email. Note, if you are using a domain name you already own, it is you responsibility to configure your domain name, as it may impact other services that use your domain name.

Website Hosting

Website hosting is provided on an annual basis. Web hosting fees may vary based on the size and scope of your website.